- Welcome to SMBotify ("Service"), operated by Signhub Tech Limited ("Company", "we", "us", or "our"), a company registered in Hong Kong with its principal place of business at Unit 1102 11/F, 29 Austin Road, Tsim Sha Tsui, Kowloon, Hong Kong.
- By accessing or using SMBotify, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access or use the Service.
- 1. Communications
- By creating an account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
- 2. Subscriptions
- 2.1. Free Trial
- We offer a free trial of our Service with limited features and up to 100 monthly interactions
- No credit card information is required for the free trial
- We reserve the right to modify or terminate free trials at our discretion
- 2.2. Paid Subscriptions
- Subscription fees are billed annually
- Payments are processed securely through Stripe
- Subscription fees are non-refundable except where required by law
- We reserve the right to modify subscription pricing with 30 days notice
- 3. Use of Service
- 3.1. Your Responsibilities
- Provide accurate and complete information when setting up your account
- Maintain the security of your account credentials
- Ensure your website content complies with applicable laws and regulations
- Not use the Service for any illegal or unauthorized purpose
- 3.2. Content Guidelines
- You retain all rights to your website content
- You grant us permission to scan and analyze your website content to provide the Service
- You are responsible for ensuring you have the right to use all content on your website
- 4. Service Limitations
- 4.1. Availability
- We strive to maintain 99.9% uptime but do not guarantee uninterrupted service
- We may perform maintenance with reasonable notice
- Service may be temporarily unavailable due to factors beyond our control
- 4.2. AI Capabilities
- The Service uses AI to process and respond to customer inquiries
- We do not guarantee that all responses will be accurate or appropriate
- You should regularly review and monitor AI interactions with your customers
- 5. Privacy Policy
- Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [Privacy Policy URL] to understand our practices regarding the collection, use, and disclosure of your information.
- 6. Intellectual Property
- 6.1. Our Rights
- The Service, including its original content, features, and functionality, is owned by Signhub Tech Limited
- Our trademarks and trade dress may not be used without our prior written permission
- 6.2. Your Rights
- You retain all rights to your website content and customer data
- You grant us a license to use your content solely for providing the Service
- 7. Termination
- We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including:
- Violation of these Terms
- Failure to pay subscription fees
- Using the Service for illegal activities
- At our sole discretion when we believe it is in our best interest
- 8. Limitation of Liability
- 8.1. To the maximum extent permitted by law, we shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from interruption of service or transmission errors
- Any damages exceeding the amount paid by you for the Service in the 12 months preceding the claim
- 8.2. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.
- 9. Changes to Terms
- We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Use on this page and updating the "Last Updated" date. Continued use of the Service after any changes constitutes acceptance of the new Terms.
- 10. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law provisions.
- 11. Contact Information
- For any questions about these Terms, please contact us at:
- Email: info@signhub.io
- Address: Unit 1102 11/F, 29 Austin Road, Tsim Sha Tsui, Kowloon, Hong Kong
- 12. Severability
- If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
