Integrations >
Prestashop
PrestaShop powers thousands of e-commerce stores worldwide with its robust and flexible platform. As your PrestaShop store grows and attracts more shoppers, managing customer inquiries and support requests can become increasingly challenging for your team.
Adding an AI chatbot to your PrestaShop store isn't just about modernizing your store – it's about creating an efficient shopping experience that serves your customers 24/7. With automated responses and intelligent conversation handling, you can ensure every shopper receives immediate attention while maintaining your store's professional presence.
What is SMBotify?
SMBotify is a no-code AI chatbot solution that automatically learns from your website content, knowledge base, and business documents. Once installed, it instantly begins providing accurate, personalized responses to your customers' questions, requiring no technical expertise or constant maintenance on your part.
By adding SMBotify to your PrestaShop store, you'll provide instant, around-the-clock assistance to your shoppers while maintaining your store's professional appearance. The chatbot naturally handles everything from basic inquiries to detailed product questions, all while communicating fluently in over 50 languages.
How to Add a Chatbot to Shopify?
This tutorial assumes that you have already created a Chatling account and have set up your chatbot.
1. Go to your SMBotify account.
2. From the menu, click on Add to website.
3. Copy the embed code.
4. Go to your Framer website and navigate to the page where you want to add the chatbot. Click the three-dot icon (⋮) next to the page name in the left sidebar.
5. Select "Settings" from the dropdown menu.
6. Scroll down to locate the "Custom Code" section.
7. Paste the previously copied embed code into the "Start of <head> tag" section.
8. Click "Save" to apply your changes.
Publish your website to make the changes live.
Why Use Chatbots for Framer?
Providing exceptional customer support and engagement is crucial for the success of your PrestaShop store. Chatbots can help you achieve that by offering the following benefits:
Enhance Shopping Experience and Customer Support
Chatbots offer instant and automated support, handling customer queries and ensuring prompt assistance. By offering quick and personalized responses, they improve the shopping experience and help convert browsers into buyers.
24/7 Availability
Chatbots provide round-the-clock support, ensuring visitors can receive assistance anytime, regardless of location or time zone. With 24/7 availability, chatbots maintain continuous engagement and provide consistent support even when your team is unavailable.
Increased Sales
Your potential customers can receive immediate responses to their product questions, which reduces cart abandonment and increases the likelihood of purchase. This timely interaction helps prevent losing sales due to delayed or missing responses.